Frequently Asked Questions:
Getting Started
-
I work with adults, teens, children (ages 5+), couples, and families navigating a wide range of concerns—including anxiety, trauma, depression, adult ADHD, parenting stress, relational conflict, and burnout. Many of my clients have tried therapy before but felt it lacked structure or practical results. If you’re looking for real tools and a more effective approach, I can help.
-
Yes. I provide therapy for children, couples, and families looking to improve communication, rebuild trust, navigate life transitions, or manage parenting challenges. My style is collaborative, respectful, and focused on strengthening emotional safety and healthy boundaries within your relationships.
-
I take a holistic, integrative, evidence-based approach that includes EMDR, CBT, DBT, somatic techniques, and mindfulness-based strategies. I focus on giving you real skills you can use outside of session, while helping you process and heal what’s underneath.
-
I hear this often. What sets this practice apart is a deep commitment to blending insight with action. I won’t just nod along—I’ll work with you to create meaningful change using proven tools, tailored support, and a trauma-informed approach that acknowledges how hard it’s been.
-
The first session is about understanding you. We’ll talk about what’s been going on, what you’re hoping to change, and what you need from therapy. You’ll leave with a sense of the direction we’re heading—and likely at least one practical strategy you can begin using right away.
-
Most clients meet with me weekly or every other week. Frequency depends on your needs, goals, and availability. We’ll decide together what makes the most sense.
-
Sessions are $150. I offer a limited number of sliding scale spots between $50–$100 to keep therapy accessible. Please ask about availability during your consultation.
-
No, I do not accept insurance. This allows us to protect your privacy, avoid diagnosis-driven treatment restrictions, and tailor care directly to your needs—not an insurance company’s checklist.
Session Options & Access
-
I currently offer in person session to clients in the Treasure Valley/Boise area.
-
Yes. I offer secure, HIPAA-compliant telehealth therapy to clients who are physically located in Idaho at the time of the session. Due to licensing laws, I cannot provide services to clients outside Idaho—even temporarily—during a scheduled session.
-
Before starting, clients must complete informed consent for telehealth, which outlines potential benefits, risks, and limitations. Telehealth is not always appropriate for every concern; we'll discuss your specific needs to determine if it's a good fit.
Sessions require:
• A stable internet connection
• A private, quiet space
• A phone, tablet, or computer with video access
• Avoidance of public Wi-Fi for securityYou must be fully present and not multitasking during sessions (e.g., not driving or working). If these conditions aren’t met, your session may be canceled and considered a no-show.
-
If tech issues arise, we’ll use a backup plan—either rescheduling or switching to a phone session. However, if you're more than 10 minutes late due to technical problems and haven’t contacted me, the session may be canceled and late fees may apply.
-
No. Telehealth is not suitable for emergencies or acute crises. If you’re in crisis, please call 911, 988, or go to the nearest emergency room.
To ensure safety, I require your current physical address at the start of each telehealth session in case emergency services need to be contacted.
Attendance & Cancellations
-
If you can’t make it to your session, please give at least 24 hours’ notice to cancel or reschedule. This allows me to offer the time to another client who may be waiting.
If you miss your appointment without advance notice, arrive more than 10 minutes late without prior contact, or cancel after the session has already started, it may be considered a no-show.
In those cases, a no-show fee of $175 may apply unless waived due to extenuating circumstances. I understand life happens—just reach out as soon as you’re able so we can work together to find a solution.
-
If you need to cancel or reschedule, please try to give at least 24 hours’ notice. This helps keep sessions available for others who may need them.
Cancellations made less than 24 hours before your appointment are considered late cancellations and may be subject to a $175 fee, unless there are extenuating circumstances.
Same-day cancellations (except in emergencies), or appointments that were previously rescheduled and then canceled, may also be charged the late cancellation fee. I aim to be flexible when I can—just reach out as soon as possible.
-
To protect everyone’s health, please do not attend in-person sessions if you're feeling unwell or have been recently exposed to illness. If you're sick, we can easily switch to a telehealth session or reschedule for another time.
If you arrive showing symptoms or share that you've had recent exposure, you may be asked to wear a mask, reschedule, or move to telehealth. In some cases, sessions may be shortened to allow for proper cleaning between clients.
This policy helps ensure a safe, respectful space for all clients and staff. Thank you for your understanding.
-
If I need to cancel or reschedule a session, I’ll notify you as soon as possible—ideally with at least one week’s notice, unless it’s due to an emergency or illness. There are no fees if I cancel a session.
I’ll make every effort to reschedule promptly based on our mutual availability. Your time is important, and I aim to minimize any disruption to your care.
If I’m mildly ill but still able to work, I may offer to switch in-person sessions to telehealth for the day. If I’m too sick to provide services or have a personal emergency, sessions will be canceled, and you’ll be notified as soon as possible.
Emergencies and illness happen, but I’ll always do my best to communicate clearly and reschedule quickly.
Communication & Boundaries
-
I understand that questions or needs may arise between appointments. While I do not offer emergency or on-call services, I aim to support clear, respectful communication within appropriate boundaries.
For non-urgent matters like scheduling, billing, or quick logistical questions, you may contact me via the secure client portal or email. I typically respond within 2 business days.
Messages that are clinical or reflective in nature will be addressed during your next session. Please keep all communication brief (under 5 minutes), as ongoing support and processing are reserved for session time.
Texting is permitted only for brief scheduling or billing-related messages. Please note that text messages are not fully secure, and while I take reasonable precautions, confidentiality cannot be guaranteed. For anything private or clinical, always use the secure portal.
I do not conduct therapy by text and cannot guarantee immediate replies.
To maintain professional boundaries and confidentiality, I do not accept friend or follow requests from clients on social media and will not engage in communication on those platforms. This helps ensure your privacy and the integrity of the therapeutic relationship.
-
If you are in crisis or need immediate help, please refer to your safety plan or contact 911, 988 (Suicide & Crisis Lifeline), or another emergency resource listed on the Crisis Resources page.
I do not monitor messages continuously and cannot guarantee immediate responses. If you find that you need frequent support between sessions, we can talk about additional care options or community-based resources to help meet your needs more consistently and safely.
-
If we cross paths in a shared waiting area, I will not acknowledge you or our therapeutic relationship unless you initiate contact or it is time for your scheduled session. This is to protect your privacy and confidentiality.
Even if I see you arrive early, your session will begin at your scheduled start time to ensure fairness and flow for all clients. I also kindly ask that clients be mindful of each other’s privacy while in shared spaces. Thank you for helping create a respectful environment for everyone.
Ethics & Concerns
-
I understand that questions or needs may arise between appointments. While I do not offer emergency or on-call services, I aim to support clear, respectful communication within appropriate boundaries.
For non-urgent matters like scheduling, billing, or quick logistical questions, you may contact me via the secure client portal or email. I typically respond within 2 business days.
Messages that are clinical or reflective in nature will be addressed during your next session. Please keep all communication brief (under 5 minutes), as ongoing support and processing are reserved for session time.
Texting is permitted only for brief scheduling or billing-related messages. Please note that text messages are not fully secure, and while I take reasonable precautions, confidentiality cannot be guaranteed. For anything private or clinical, always use the secure portal.
I do not conduct therapy by text and cannot guarantee immediate replies.
To maintain professional boundaries and confidentiality, I do not accept friend or follow requests from clients on social media and will not engage in communication on those platforms. This helps ensure your privacy and the integrity of the therapeutic relationship.
-
If you are in crisis or need immediate help, please refer to your safety plan or contact 911, 988 (Suicide & Crisis Lifeline), or another emergency resource listed on the Crisis Resources page.
I do not monitor messages continuously and cannot guarantee immediate responses. If you find that you need frequent support between sessions, we can talk about additional care options or community-based resources to help meet your needs more consistently and safely.
-
If we cross paths in a shared waiting area, I will not acknowledge you or our therapeutic relationship unless you initiate contact or it is time for your scheduled session. This is to protect your privacy and confidentiality.
Even if I see you arrive early, your session will begin at your scheduled start time to ensure fairness and flow for all clients. I also kindly ask that clients be mindful of each other’s privacy while in shared spaces. Thank you for helping create a respectful environment for everyone.
-
If tech issues arise, we’ll use a backup plan—either rescheduling or switching to a phone session. However, if you're more than 10 minutes late due to technical problems and haven’t contacted me, the session may be canceled and late fees may apply.
-
As a Licensed Master Social Worker, I follow the National Association of Social Workers (NASW) Code of Ethics. This code is grounded in the core values of the profession: service, social justice, dignity and worth of the person, the importance of human relationships, integrity, and competence.
These principles guide every aspect of my practice, including maintaining professional boundaries, respecting confidentiality, providing culturally responsive care, and ensuring that all services are delivered ethically and in your best interest.
You’re welcome to review the full NASW Code of Ethics for more information.
-
At Evergreen Wellness Endeavors, I’m committed to providing a safe, ethical, and professional therapeutic environment. If you ever have a concern about your care, I encourage open and respectful communication. Your feedback matters, and I want to address issues promptly and thoughtfully.
You have several options to submit a concern or complaint:
• Speak with me directly during a session or send a message through the secure client portal
• Submit a written complaint via email or mail, including as much detail as you're comfortable sharing
• Request a referral to another provider, if that feels best for youThe complaint resolution process is as follows:
Acknowledgment – You’ll receive confirmation of your complaint within 5 business days
• Review & Response – I’ll review your concerns and respond within 10 business days
• Further Action – If we’re unable to resolve the issue, I’ll provide you with information about external options, including how to contact relevant licensing boards or professional organizationsOpen communication is essential to ethical care, and you deserve to feel safe and heard in the therapeutic relationship.